Routine maintenance
Report the condition clearly.
How to report a routine maintenance issue clearly and what information helps the response.
Helpful request details
Give the team enough context to act.
Do not enter a unit or touch equipment when doing so would be unsafe.
✓ Property address and unit
✓ What happened and when it started
✓ Photos or video when safe
✓ Whether water, power, heat, or access is affected
✓ Availability and entry instructions
✓ Any immediate safety concern
Owner services
Are you an owner looking for maintenance coordination?
Explore Teton’s maintenance workflow for Chicago rental owners.